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Crash on Startup

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Crash on Startup

Post  Wittmann on Sun May 05, 2013 11:55 pm

I can't seem to get my registration email for the NSD forums. So I'll try and post my problem here. I crash on startup, I don't see any videos or anything, it just crashes after a few seconds.


=============================
Problem signature:
Problem Event Name: APPCRASH
Application Name: SOWGB.exe
Application Version: 2.0.0.0
Application Timestamp: 50549007
Fault Module Name: SOWGB.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 50549007
Exception Code: c0000005
Exception Offset: 00052476
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Wittmann

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Re: Crash on Startup

Post  Uncle Billy on Mon May 06, 2013 2:17 am

If it ran in the past and begins to crash suddenly, I'd guess that one of the files has become corrupted. I'd suggest a reinstall. You can try to reinstall on top of what you have, and it should rewrite all the game files. Or else, you can rename your SOW folder, so you don't lose anything, and do a new install.

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Re: Crash on Startup

Post  Wittmann on Mon May 06, 2013 3:23 am

Uncle Billy wrote:If it ran in the past and begins to crash suddenly, I'd guess that one of the files has become corrupted. I'd suggest a reinstall. You can try to reinstall on top of what you have, and it should rewrite all the game files. Or else, you can rename your SOW folder, so you don't lose anything, and do a new install.

This is a new PC, so it hasn't been installed on here before, the demo works fine for me.
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Re: Crash on Startup

Post  Uncle Billy on Mon May 06, 2013 4:03 pm

Are you running it through the Matrix game launcher? If so, try running the game by going to the SOW folder and double clicking on the SOWGB.exe file. That will bypass the launcher.

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Re: Crash on Startup

Post  Wittmann on Tue May 07, 2013 9:38 am

Uncle Billy wrote:Are you running it through the Matrix game launcher? If so, try running the game by going to the SOW folder and double clicking on the SOWGB.exe file. That will bypass the launcher.

Tried both, in admin, and comparability mod.
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Re: Crash on Startup

Post  Mr. Digby on Tue May 07, 2013 10:44 am

Have you tried reinstalling? A re-download might be needed from the Matrix site as well.

You really need to get in touch with NSD over this and raise a ticket. Even without your registration e-mails you can open things by asking on their tech help and bugs section of the forum.

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Re: Crash on Startup

Post  Wittmann on Wed May 29, 2013 5:13 am

All resolved, it has decided to magically begin to work, I'm trying not to question it.
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Re: Crash on Startup

Post  Khryses on Wed May 29, 2013 7:43 am

Congratulations! Welcome back to Gettysburg - and to Napoleonic Europe Wink
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